Performance reviews for AI agents
Performance reviews for AI agents
See where your agents underperform, understand why, and prove the next version is better.


Why Softprobe
A successful run can still be a bad performance
An agent can return no errors and still repeat failed actions, waste tokens, or make the wrong decision. Softprobe reviews the work behind the outcome, not just whether the run completed.
01.

Capture the work

Review every step
Follow execution in order. Open any step to inspect the exact input, output, timing, and failure behind the agent’s behavior.
03.

Diagnose what repeats
04.

Prove the improvement

Full-Fidelity Capture at Scale
Softprobe’s event-lake architecture records 100% of production payloads natively, delivering a structural 100x cost advantage

On-Premise Boundary
Our lightweight sensors deploy entirely inside your VPC or private cloud, capturing and evaluating production traffic on-premise with zero application code changes and absolute data sovereignty.

The Compounding Data Substrate
Hand-crafted test mocks quickly drift from live production behavior. Softprobe turns live historical traffic into an ever-growing, deterministic replay asset that captures real edge cases for your agents.

Intelligent Cost Control
Softprobe routes evaluation dynamically: enforce 100% deterministic scoring on mission-critical workflows with financial exposure, while intelligently sampling routine interactions.

Full-Fidelity Capture at Scale
Softprobe’s event-lake architecture records 100% of production payloads natively, delivering a structural 100x cost advantage

On-Premise Boundary
Our lightweight sensors deploy entirely inside your VPC or private cloud, capturing and evaluating production traffic on-premise with zero application code changes and absolute data sovereignty.

The Compounding Data Substrate
Hand-crafted test mocks quickly drift from live production behavior. Softprobe turns live historical traffic into an ever-growing, deterministic replay asset that captures real edge cases for your agents.

Intelligent Cost Control
Softprobe routes evaluation dynamically: enforce 100% deterministic scoring on mission-critical workflows with financial exposure, while intelligently sampling routine interactions.
Agent Diagnosis · coming soon
Know what holds your agent back
Know what holds your agent back
Know what holds your agent back
Agent Diagnosis turns captured Sessions into deterministic, evidence-linked findings across cost, latency, efficiency, and reliability without asking another model to guess what went wrong.
Wasted Spend
Find tokens and tool calls consumed by repeated failures, duplicate reads, oversized context, and work that did not move the task forward.
Avoidable Latency
Token Efficiency
Reliability Risk

Wasted Spend
Find tokens and tool calls consumed by repeated failures, duplicate reads, oversized context, and work that did not move the task forward.
Avoidable Latency
Token Efficiency
Reliability Risk

Pricing
Pricing
Simple, transparent pricing. No surprises.
Simple, transparent pricing. No surprises.
Simple, transparent pricing.
No surprises.
Start free with one agent. Add diagnosis, collaboration, and enterprise controls as your agent program grows.
Start free with one agent. Add diagnosis, collaboration, and enterprise controls as your agent program grows.
Monthly
Annual
-20%
Individiuals
$0
Free forever
Capture and inspect your first agent at no cost.
500 sessions / month
1 connected agent
Session & Step Explorer
Model & tool-call details
90-day Session history
Agent Diagnosis

Teams
$499
per month, billed monthly
Review your agents with diagnosis, shared evidence, and longer Session history.
5,000 sessions / month
Up to 5 connected agents
Agent Diagnosis
365-day Session history
Shared team workspace
$0.10 / additional session
Enterprise
Custom
Billed annually
Configure Softprobe around your security, retention, support, and scale requirements.
Custom Session & agent limits
Custom retention requirements
Unlimited users & workspaces
Security & access review
Dedicated solution engineer
Priority support & SLAs
Monthly
Annual
-20%
Individiuals
$0
Free forever
Capture and inspect your first agent at no cost.
500 sessions / month
1 connected agent
Session & Step Explorer
Model & tool-call details
90-day Session history
Agent Diagnosis

Teams
$499
per month, billed monthly
Review your agents with diagnosis, shared evidence, and longer Session history.
5,000 sessions / month
Up to 5 connected agents
Agent Diagnosis
365-day Session history
Shared team workspace
$0.10 / additional session
Enterprise
Custom
Billed annually
Configure Softprobe around your security, retention, support, and scale requirements.
Custom Session & agent limits
Custom retention requirements
Unlimited users & workspaces
Security & access review
Dedicated solution engineer
Priority support & SLAs

FAQ
Questions
answered.
What is a performance review for an AI agent?
What can I use in Softprobe today?
How is Softprobe different from agent observability?
How does Agent Diagnosis work?
Where does our agent data live?
Every agent session makes the next one better
Capture the work. Review the evidence. Improve what matters.

Every agent session makes the next one better
Capture the work. Review the evidence. Improve what matters.

Every agent session makes the next one better
Capture the work. Review the evidence. Improve what matters.
